Experienced perspective. Practical direction.
Every organization has its own pressures, people, and priorities. 368Group provides custom consulting for healthcare organizations and hospitality businesses, bringing decades of experience to the questions that matter to their leaders.
Start with the real challenge
A useful engagement begins with understanding, not a predetermined answer.
We work to understand your situation, the decisions you face, and the outcomes you want to pursue. From there, we define an engagement suited to your organization and its circumstances.
Healthcare consulting
Healthcare organizations must balance the needs of the people they serve with the practical demands of running an organization.
368Group offers an experienced perspective on business, organizational, and non-clinical challenges.
- Organizational strategy and planning
- Non-clinical operations and service delivery
- Leadership support and team effectiveness
- Workflow and process review
- Growth opportunities and business evaluation
- Change planning and implementation support
Hospitality consulting
A restaurant, bar, or hospitality business brings together people, service, and daily operational demands.
We help owners and leaders step back, examine what is happening, and identify practical priorities for their business.
- Business and operational assessment
- Guest experience and service consistency
- Leadership and team development
- Restaurant or bar concept review
- Operating practices and performance review
- Growth, transition, or business improvement planning
How we work
- Step 01
Listen
Understand the organization, the people involved, and the concern behind the request.
- Step 02
Assess
Review the relevant information and examine where the most important issues lie.
- Step 03
Prioritize
Identify the decisions and actions that deserve attention first.
- Step 04
Develop a path
Define recommendations, responsibilities, and a practical scope of work.
- Step 05
Support and review
Where included in the engagement, support implementation and review progress against agreed objectives.
What an engagement may include
Depending on the agreed scope:
- Leadership interviews and working sessions
- Review of relevant business information
- A findings summary
- Prioritized recommendations
- An action plan with responsibilities and milestones
- Follow-up advisory discussions
Let’s begin with what your organization needs.
You do not need to arrive with a fully defined project. Start with the challenge, decision, or opportunity you are considering.